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How We Protect Your Personal Data

At tambang888 login, every piece of information you share with us — your account details, deposit records through DANA, OVO, GoPay or QRIS, and your session activity —…

Data collected at account openingDANA, OVO, GoPay, QRIS transaction recordsCookie and session dataYour right to request data deletion24/7 privacy contact channel
tambang888 login How We Protect Your Personal Data
PRIVACY CONTACT

Reach Us About Your Data Rights

Our dedicated privacy support team is available around the clock to handle data access requests, correction submissions and deletion inquiries. Whether you are in Surabaya or anywhere else across Indonesia, you can expect a substantive written response within 48 hours of your request. Use any of the three contact paths below to get started, and please include your registered account email so we can locate your records immediately.

Team online

Live Chat – Privacy Queue

Open the live chat widget on any page and select 'Privacy Request' from the topic menu. Our agents are available 24 hours a day, seven days a week, and will escalate data queries within one hour.

Email – [email protected]

Send your request to our dedicated privacy inbox. Include your full name, registered email and the type of request — access, correction or deletion — and we will confirm receipt within two business hours.

Account Settings Panel

Log in, navigate to Settings › Privacy, and submit a data request directly from your dashboard. This path automatically attaches your account ID, making it the fastest route for deletion and portability requests.

HOW WE HANDLE DATA

Browse Our Data Handling Practices

Handling your data responsibly is not a legal checkbox for us — it shapes every technical decision we make, from the way payment confirmations are logged to how cookies are stored in…

Encryption at Rest and in Transit

All account data — including DANA, OVO, GoPay and QRIS payment records — is encrypted using AES-256 at rest and TLS 1.3 in transit. No payment credential is stored in plain text at any point in the processing chain.

Cookie Controls You Manage

Session cookies expire after 30 minutes of inactivity. Analytics cookies are optional; you can withdraw consent at any time through the cookie preference panel accessible from the footer of every page on our site.

Data Retention Schedule

Account data is retained for as long as your account remains active and for up to five years after closure to satisfy financial record obligations. After that period, personal identifiers are purged from our live databases.

Access and Portability Requests

You may request a structured export of every data point we hold about you. We deliver this as a machine-readable JSON file within 72 hours of verification, at no charge and without restricting your account access during the process.

Third-Party Data Sharing Rules

We share data only with payment processors — DANA, OVO, GoPay, QRIS and linked bank transfer partners — strictly to complete your transactions. No behavioural profile is sold to advertisers or data brokers under any arrangement.

Account Security and Login Monitoring

Every login attempt is checked against your registered device fingerprint and IP range. Unrecognised logins trigger an email alert immediately; you can review and revoke active sessions from the Security tab in your account settings.

Switch Through Common Privacy Questions

The questions below cover what Indonesia account holders ask us most often about data rights, cookie settings, payment record access and how to make formal requests. If your question is not here, use the live chat privacy queue or email [email protected] and we will respond within 48 hours.

We collect your name, email address, phone number and the payment method you register — such as DANA or OVO. We also log your device type and IP address for security purposes. No payment card numbers are stored on our servers.

Each transaction is recorded with a timestamp, amount and a tokenised payment reference. The actual account credentials for DANA, OVO, GoPay or QRIS are never written to our database — only the anonymised token returned by the payment processor is retained.

Yes. Submit a portability request via Settings › Privacy or email our privacy team. We will deliver a JSON file containing every data point linked to your account within 72 hours of verifying your identity — completely free of charge.

Navigate to Settings › Privacy and select 'Delete My Data', or email [email protected] with the subject line 'Deletion Request'. We will confirm deletion of personal identifiers within 30 days, retaining only the minimum financial records required by applicable regulations.

We share data only with the payment processors needed to complete your DANA, OVO, GoPay or QRIS transactions. We do not sell your data to advertisers or share behavioural profiles with any unaffiliated company, where local law permits this commitment.

Click the cookie preferences link in our page footer at any time. You can accept only essential session cookies and decline analytics cookies. Changes take effect immediately, and your preference is saved against your account for future sessions.

Contact our privacy team at [email protected] or through the live chat privacy queue, available 24 hours a day. We aim to acknowledge all formal complaints within 24 hours and provide a full written response within 14 business days.